With Bated Breath I Await…

Not the Second Coming, but the ever-elusive door installer from Lowes, who’s supposed to put a new screen door in front and a sliding door for my home office. I’ve been given a window of time—between 8 and 10 a.m.—which is better than Comcast’s “We’ll come between 8:30 a.m. and 5:30 p.m.” (I hate when they do that!)

So this morning’s program had been pushed up a notch. I dragged The Princess to school about an hour earlier than usual—racing through morning rush hour, dodging cellphone-blabbing minivan drivers and surly garbage collectors—in case the door folks might show up exactly at 8 or minutes before. But it turns out there’s no sign of them. I’m guessing that maybe they’ll show up a little after 10, without a care in the world. Meanwhile I’ll be quietly cursing their hides because I let them raise my cortisol levels (thereby defeating all my best efforts to whittle down). In my heart of hearts I wanted them to be here exactly at 8 to get the doors fixed so I can get on with the rest of my day.

Time for some chocolate. Aye, me! They’re here.

After the Installation:
So, the guys actually came within the window of time that they promised—woo hoo! Within a few hours, they installed the custom sliding French door and storm door, had an inspector from Lowes come out to go over their work, and had me sign off. The next day, I got a call from a Lowes customer service rep who wanted to make sure that I was satisfied, and she told me that if I ever needed anything fixed/adjusted on the work that was done, that she’d issue a work order and send someone over.

Fantastic! You don’t see that kind of service these days… 🙂

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s